First of all – this is a new course. The plan below indicates the original outline, but topics and readings may change in response to your learning needs. From Week 2 onwards, materials for a lecture will be available at least two working days before the lecture itself.
The reading intensive part of the course will be Weeks 1-5, the making intensive part will be Weeks 6-11.
Questions and Comments will only be formally assessed in Weeks 2-5.
Week 1
Introduction to UX, Usability, and the Activity Tracking Case Study.
Monday / Wednesday
Key readings:
Ritter / Baxter / Churchill, Chapters 1 + 2; Neff / Nafus, Chapters 1 + 2
- Cockton, G. 2017.
New Process, New Vocabulary: Axiofact = A_tefact + Memoranda, Video. in: Proc. CHI’17 Extended Abstracts.
Week 2
Usability in Context: Sensors and Health
Monday / Wednesday / Tutorial
Key readings:
- J. H. M. Bergmann and A. H. McGregor, “Body-worn sensor design: what do patients and clinicians want?,” Ann. Biomed. Eng., vol. 39, no. 9, pp. 2299–312, Sep. 2011.
- I. Li, A. Dey, and J. Forlizzi, “A stage-based model of personal informatics systems,” in Proceedings of the 28th international conference on Human factors in computing systems – CHI ’10, 2010, p. 557.
- J. Rooksby et al., “Personal tracking as lived informatics,” in Proceedings of the 32nd annual ACM conference on Human factors in computing systems – CHI ’14, 2014, pp. 1163–1172.
- P. A. Sharpe et al., “Adherence to accelerometer protocols among women from economically disadvantaged neighborhoods.,” J. Phys. Act. Health, vol. 8, no. 5, pp. 699–706, Jul. 2011.
Additional readings
- A. M. Berger, K. K. Wielgus, S. Young-McCaughan, P. Fischer, L. Farr, and K. A. Lee, “Methodological challenges when using actigraphy in research.,” J. Pain Symptom Manage., vol. 36, no. 2, pp. 191–9, Aug. 2008.
- L. E. Dakin, L. C. Gray, N. M. Peel, S. A. Salih, and V. H. Cheung, “Promoting walking amongst older patients in rehabilitation: Are accelerometers the answer?,” J. Nutr. Health Aging, vol. 14, no. 10, pp. 863–865, Dec. 2010.
- M. A. Napolitano et al., “Accelerometer use in a physical activity intervention trial.,” Contemp. Clin. Trials, vol. 31, no. 6, pp. 514–23, Nov. 2010.
Week 3
Measuring Users and Interpreting what Users Tell Us
Monday / Wednesday / Tutorial
Key readings:
- Gilbert Cockton, Usability Evaluation What are we measuring and why?
- K. Hornbaek and E. L.-C. Law, “Meta-analysis of correlations among usability measures,” in CHI ’07: Proceedings of the SIGCHI conference on Human factors in computing systems, 2007, pp. 617–626.
- Rick Wash, Emilee Rader, and Chris Fennell. 2017. Can People Self-Report Security Accurately?: Agreement Between Self-Report and Behavioral Measures. In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI ’17). ACM, New York, NY, USA, 2228-2232. DOI: https://doi.org/10.1145/3025453.3025911
- Rick Wash and Emilee Rader. Too Much Knowledge? Security Beliefs and Protective Behaviors Among US Internet Users Proceedings of the Symposium on Usable Privacy and Security (SOUPS). Ottawa, Canada. July 2015.
Additional Reading:
- K. Hornbæk, “Current practice in measuring usability: Challenges to usability studies and research,” Int. J. Hum. Comput. Stud., vol. 64, no. 2, pp. 79–102, 2006.
- Rui Wang, Fanglin Chen, Zhenyu Chen, Tianxing Li, Gabriella Harari, Stefanie Tignor, Xia Zhou, Dror Ben-Zeev, and Andrew T. Campbell. StudentLife: Assessing Mental Health, Academic Performance and Behavioral Trends of College Students using Smartphones. In Proceedings of the ACM Conference on Ubiquitous Computing. 2014.
Key resource:
- usability.gov, a treasure trove of metrics and techniques
- Student Life, a sample data set of sensor and questionnaire data
Week 4
Activity Tracker Use, Adoption, and Abandonment
Monday / Wednesday / Tutorial
Key readings:
Monday: Neff / Nafus, Chapter 4,
- M. J. Bietz, G. R. Hayes, M. E. Morris, H. Patterson, and L. Stark, “Creating Meaning in a World of Quantified Selves,” IEEE Pervasive Comput., vol. 15, no. 2, pp. 82–85, Apr. 2016.
- A. Lazar, C. Koehler, J. Tanenbaum, and D. H. Nguyen, “Why we use and abandon smart devices,” in Proceedings of the 2015 ACM International Joint Conference on Pervasive and Ubiquitous Computing – UbiComp ’15, 2015, pp. 635–646.
Wednesday: Neff / Nafus Chapter 5,
- D. A. Epstein, M. Caraway, C. Johnston, A. Ping, J. Fogarty, and S. A. Munson, “Beyond Abandonment to Next Steps,” in Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems – CHI ’16, 2016, pp. 1109–1113.
- R. J. Shaw et al., “Mobile health devices: will patients actually use them?,” J. Am. Med. Inform. Assoc., vol. 23, no. 3, pp. 462–6, May 2016.
Week 5
Accessibility, Inclusive Design, and Maker Culture
Monday / Wednesday / Tutorial
Key readings:
Monday: Ritter / Baxter / Churchill, Chapter 10
- The Inclusive Design Toolkit, section About Users.
- P. J. Clarkson, S. Waller, and C. Cardoso, “Approaches to estimating user exclusion.,” Appl. Ergon., Apr. 2013.
Wednesday: Ritter / Baxter / Churchill, Chapter 14
- Alper, M. (2013). Making space in the makerspace: Building a mixed-ability maker culture. Humanities, Arts, Science, and Technology Alliance and Collaboratory.
- Hurst, A., and Tobias, J. 2011. Empowering individuals with do-it-yourself assistive technology. In: Proc. ASSETS ‘11
Week 6
Evan Morgan (guest lecturer): Practical Examples of the Design Process
Monday / Wednesday / Tutorial
Key readings:
TBD
Week 7
How to Conduct User Studies
Monday / Wednesday / Tutorial
Key readings:
Boynton, Chapters 2, 3, 4, 7, and 8
Week 8
What does it mean to be a reflective practitioner? (Mon) / Hannah Rohde on Language (Wed)
Monday / Wednesday / Tutorial
Key readings:
TBD
Week 9
Reflective Practice / User Testing
Monday / Wednesday / Tutorial
Key readings:
Ritter / Baxter / Churchill, Chapter 13
Key resource:
Week 10
Reflecting on Theory and Linking to Data Science
Monday / Wednesday / Tutorial
Key readings:
Neff / Nafus, Chapters 3 + 6
Week 11
Group Presentations
Monday / Wednesday / Tutorial